Order Information

Shipping

Standard Shipping (Ground) is $6.95 for destinations within the 48 contiguous United States. Orders of $100 or more qualify for FREE Standard Shipping within the 48 contiguous United States. For all other services and destinations, please contact us at customerservice@tusk.com or 1-888-438-8875.

Gift Packaging

For all items designated as gifts, we will include complimentary gift packaging. Small items will be wrapped in tissue and boxed. Larger items and bags will be wrapped in tissue and placed inside a Tusk canvas tote. Prices will be removed on all gifts and a gift receipt will be included.

Return Policy

At Tusk, your satisfaction is guaranteed. New, unused Full Price merchandise, purchased from our website, can be returned or exchanged within 30 days of receipt of purchase. No questions asked! Please return all items with the original tags and tickets attached. Please include your receipt or gift receipt. Regrettably, shipping is nonrefundable. Items purchased at other retail shops, department stores or specialty stores may not be returned to our online store. Sale items are final sale and may not be exchanged or returned.

Manufacturing Defects

We guarantee all Tusk products against manufacturing defects for up to 6 months from the date of purchase. If a product you purchased from Tusk.com has a manufacturing defect, please call Customer Service at 1-888-438-8875 immediately. Items with manufacturing defects will be replaced with the same product or one of equal value. Please be aware that there are no warranties expressed or implied about the appropriate use of a Tusk product.

Repair Policy

Our products are made to ensure satisfaction and service for the natural life of the product. If, during its lifetime, your item should require repair, we offer a repair service for many of our products. There is a minimum $20 shipping & handling charge for each item submitted for repair. Please contact us via phone or email with details about your repair request.

Tusk Guarantee

Every Tusk product is backed by our emphasis on quality and craftsmanship. Our products are made to ensure satisfaction and service for the natural life of the product. If any of our products fall short of your expectations, please contact us via phone or email and give us your feedback. Please be aware that there are no warranties expressed or implied about the appropriate use of a Tusk product.