Tusk.com (“Tusk,” “we,” “us”) values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. We do not sell or rent your personal information to third parties. We recognize that we must maintain and use customer information responsibly.
- Email: firstname.lastname@example.org
- Call: 1.888.GET.TUSK
242 West 26th Street
New York, NY 10001
What Information We Collect
Any personal information you provide to us on our web site is maintained in private files on our secure Web server and our internal systems. We collect information when you register or update your account, log-in, place an order, opt-in to receive our emails, shop online, or participate in a survey. This information may include, but is not limited to, name, email address, billing and shipping address, credit card information and phone number.
How We Use Collected Information
When you place an order or make a purchase from tusk.com, we use your personal information to process your order, send you e-mails to confirm your order and to contact you via phone or e-mail to confirm your order. Your personal information will be purged from our databases within 14 days after order completion unless you opt to create an online account or join our mailing list.
When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, contests, and promotions and to help us learn more about your shopping preferences. You always have the choice not to receive marketing information or calls.
We allow you to decide whether you want to receive further marketing information from us. If you do not want Tusk to send to you announcements or special offers by email, please email us at email@example.com with “Remove” in the subject line. If you’d like to be removed from our postal mailing list, please send your request to the following address: Mailing List, Tusk, Ltd., 242 West 26th Street, New York, NY 10001. Please allow up to two weeks for your request to be processed.
Certain Non-Marketing Uses
Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of Tusk, our customers or others, and as otherwise permitted or required by law.
How Your Information Is Stored
Tusk stores all personal data provided to us in a secure fashion. Sensitive data is encrypted and passed through SSL (Secure Sockets Layer) to ensure the best protection from online identity theft.
Only a limited number of employees have access to personal data stored on our web server or in our databases. These employees access and use personal data for the sole purpose of fulfilling your order and providing quality customer service.
Quality Customer Experience
Tusk is committed to quality customer service. Although you can place an order online, we still require order confirmation via telephone. We are constantly reviewing your feedback so that we may improve and enhance your shopping experience. If you have any questions or comments, please call (1.888.GET.TUSK) or email (firstname.lastname@example.org) us. We look forward to hearing from you.
If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.
Effective: November 15, 2006
Last Revised: 11/15/06